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Liability limited by a scheme approved under Professional Standards Legislation
Our difference
With Responsive Strata Management your Owners Corporation is receiving the value of the most experienced and knowledgeable strata managers in NSW but with the hands-on approach and personal involvement that is often the missing link with managing strata schemes and communities of people. We provide the full suite of services expected by Owners Corporations whilst also providing the leadership, guidance, and commitment that is sorely missing in the market today.
Our experience
Business owner and your strata manager, Edward Baker stands with over two decades of strata experience, bringing unmatched expertise to the role. Edward is widely respected in the NSW strata industry and is known for his commitment to fostering meaningful interactions with owners and committees, his unflappable manner, and his level-headed ability to problem-solve. A recognised industry leader, Edward is regularly approached to give advice and share his knowledge on a range of strata schemes and to contribute to industry forums.
Since starting his career in strata management in 2001, Edward has had hands-on managing experience ranging from 2-lot schemes to extensive 600-lot projects and everything in between. His expertise spans residential, commercial, and industrial strata management, along with community associations, building management committees (BMCs), defect management, new developments, dispute resolution, and the comprehensive management of buildings at all stages of their lifecycle. Over the years, Edward has also contributed significantly to various other business management roles, serving as Operations Manager, Licensee in Charge and Branch Manager.
Edward’s academic and professional credentials include a Master of Commerce, a Bachelor of Arts, an Advanced Diploma in Property, and a range of industry certifications. He is also a Justice of the Peace and holds a level 3 Practising Strata Community Manager certification with Strata Community Association (SCA). His involvement in the SCA Professional Strata Management Committee, coupled with his active participation in the strata industry and community at large, showcases his ongoing commitment to the field.
our service providers
A huge part of providing a premium service to our Owners Corporations is ensuring that our service providers share our values. We only use service providers who we have known for many years and who have demonstrated commitment to providing Owners Corporations with the best long-term outcomes.
StrataMax
Responsive Strata is proud to use StrataMax as our accounting and administrative platform. StrataMax seeks to automate many of the repetitive and time consuming tasks associated with managing an Owners Corporation which leaves more time for us to provide guidance and leadership to our clients. StrataMax provides state of the art accounting and administration systems and also provides easy payment systems for Owner’ levies and an online portal for owners to view important records.
Contractor Compliance
We use Ebix Trades Monitor in combination with StrataMax to reduce risk and improve safety on your behalf by ensuring that work orders cannot be issued to contractors that do not meet their compliance obligations.
Insurance Brokers and Underwriters
We have carefully chosen which brokers and underwriters we work with to ensure that Owners Corporations are receiving the best advice and the most competitive premiums for their building insurance. As such, we are able to access different insurance renewal options for our clients including traditional brokers with commissions, no-commission brokers, direct to insurer quotations and combinations of these depending on the Owners Corporation’s preferences.
Maintenance Contractors
We have a carefully-selected panel of builders, plumbers, electrical contractors, and other service providers who have proven themselves over the years to be honest, reliable, and experienced.
After Hours
We have partnered with BPS to assist our Owners Corporations with any after-hours emergencies. BPS have provided a 24-Hr/7-Day service specialising in Strata and insurance repair work since 1978. the BPS team are fully conversant in all aspects of building, strata, insurance and emergency repairs and are experienced in identifying the nature and urgency of any incoming calls and coordinating all facets of the emergency received.